Our mission is to bring best-in-class rental management service by providing clear, timely, expert guidance to help you maximize your rental investment property, while providing unrivaled satisfaction and a personalized response. We strive to inspire
trust and confidence with every interaction through professional, accurate and clear communications you can rely on.
Let’s introduce you to the Illume support team:
Kendal Zehnder » Business Development Director
Kendal oversees the onboarding of new properties and if you have an investment property you want to rent out, she is the one to talk to! She has been in the real estate industry for over 2 years focusing on Property Management and loves it. An Oregon State University grad, Kendal earned a B.S degree in Human Development and Family Sciences with a minor in Business. In her free time, she enjoys wine tasting, puzzles, movies and spending time with her dog, friends and family.
illume Customer Care Team:
Nash Hester » General Manager
Nash Hester is responsible for overseeing numerous aspects of our single and multifamily operations including our commercial asset management. He brings several years of experience in asset and property management and has led numerous multi-million dollar renovation and new construction projects. Nash received his B.S. in Economics from the University of California, Riverside.
Taryn Shilling » Leasing Director
Taryn brings over 5 years of leasing experience. She loves assisting residents and facilitating activities to make sure all resident enjoy their home and time with us. In her spare time, Taryn loves to read and spend time with her family and dog. Scary movies are her favorite!
Sally Warren » Assistant/Office Manager
Sally brings over 19 years of property management experience having overseen properties in Oregon, Virginia, Kansas and Georgia. Her depth of experience makes her an asset to our clients, having managed a variety of asset types, including operating Class-A and C, lease-up projects, condo conversions, renovations and affordable housing. Sally has worked on more than 30 lease up construction projects and assisted in the sales of more than half of these communities. She loves spending time with her family and one of their favorite things to do is go to the Oregon coast.
Kelsey Salisbury » Maintenance Coordinator/Receptionist
Kelsey is new to property management but brings 3 years of scheduling experience to the team. You can count on her to get your requests scheduled quickly or connect you with the right team member to get the job done! She enjoys spending time outdoors, eating the delicious food Portland has to offer and reading.
Chewie » CFO (Chief Furry Officer)
With the cushiest job on the team, Chewie makes sure all guests to the office are enthusiastically greeted and feel appreciated. He also devotes much time to supervising the in-office staff and keeping everyone on task. While he may say he has a “ruff” job, he’s the only one who’s allowed to nap on company time!
Illume Property Maintenance
illume offers a dedicated in-house maintenance team to service you. Contact Kelsey Salisbury to schedule repairs at firstname.lastname@example.org or 503-241-0676, ext. 100:
Brennan Taylor » Maintenance Operations Manager
Brennan oversees the maintenance, construction and renovation of our client’s investment properties. With over 23 years of experience in maintenance and construction background, he brings a wealth of experience, innovation and talent to the table for our valued clients. Brennan loves to spend time with his family, and two of his favorite pastimes are playing soccer and traveling.
Tyler Rush » Maintenance Lead Technician
Tyler is one of our team members who helps keep our properties safe, attractive and in good repair. He has been in the construction trade for over 5 years and loves seeing a project come together from start to finish. In his spare time, he enjoys building and repairing things as well as recreationally building cars!
Michael Hanset » Maintenance Technician
Another one of our valued maintenance team members, you’ll find Michael on-site at our properties helping keep them safe, attractive and in good repair. Michael started in maintenance while living in Hawaii and now lives in downtown Portland with his wife and baby girl. When not on the job, he enjoys Brazilian Jiu Jitsu, drawing and playing basketball.